Support and FAQs
How can I pay?
How can I pay?
We accept the following payment options:
- Credit and debit cards including Visa and Mastercard
- Paypal
- Afterpay
- ZipPay
Can I view in my local currency?
Can I view in my local currency?
Currency Converter:
To facilitate easy currency conversion, simply select your desired currency from the dropdown menu in the top menu of our website. The displayed prices will reflect the most recent exchange rates.
Regardless of the currency view you choose, when you proceed to checkout, you will be charged in Australian Dollars (AUD) at the current conversion rate. The conversion rate may vary depending on your chosen payment method.
Colours & Sizing
Colours & Sizing
We make every effort to ensure that our garment photography accurately represents the colors and patterns of our items. However, there are a few factors to keep in mind when viewing our products online:
Colour Variation:
While we strive for accuracy, colours may appear slightly different on different monitors and screens. The settings and calibration of your device can affect how colours are displayed. As a result, we cannot guarantee a 100% match in colour between the online images and the actual product.
Repeat Print Items:
For items that feature a repeat print, such as patterns or designs that repeat across the fabric, please be aware that the placement of the pattern may vary slightly. This variation is due to the size of the textile used in creating the garment.
If you need help establishing what size you are at L'urv please refer to our sizing chart.
Privacy & Security
Privacy & Security
If an item you have ordered is out of stock online, we will notify you immediately and reimburse your funds.
If a specific size or colour is not listed, it is currently out of stock or sold out.
If you’re a particularly interested in a certain style, contact our customer service team via the contact page and they will do their best to see if we can track it down for you.
Question not here?
Question not here?
Contact our customer service team, and we'll do our utmost to address any questions or concerns you may have.